Phone: 905-623-1511
Toll Free: 1-800-387-5914
Address: 258 King St E. Ste 2A
Bowmanville, ON. L1C 0N3

Our Team

Lakeshore Tours was established in 1995 with commitment to providing exceptional motor coach tours. We offer exciting and interesting destinations and provide our clients with tremendous “travel value”. Owned by Jim Knight and Marilyn Glassford, Lakeshore Tours employs a team of travel experts that take great pride in planning and overseeing each departure.

At Lakeshore Tours & Travel, we realize that each person is different and we cater to your interests on an individual basis. Whether you are looking for a day excursion to a Toronto or Stratford Theatre, a multi-day tour to New York City, a European River Cruise or an All Inclusive vacation in the Caribbean, Lakeshore Tours & Travel strives to exceed your expectations.

Our team is loyal and dedicated, with a high degree of professionalism and expertise in all areas of the industry. In today’s travel industry you need a travel agency you can trust and be confident with when making your travel plans. We are a TICO appointed company holding both retail and wholesale licenses.

Jim Knight
Owner/Tour Manager

 Jim purchased the Bowmanville office in 1991 as a full service travel agency. Over the years the company has assisted thousands of travellers with their corporate, vacation and group travel needs. Jim established a retail tour operation in 1995 (Lakeshore Tours) with modest beginnings trying to provide the local market with group departures to Toronto theatre, Ontario sightseeing and sports tours. Today Lakeshore Tours & Travel offers hundreds of day excursions as well as longer duration tours throughout North America and internationally. Jim is always available at the Bowmanville office to assist you with your tour planning. 

Click on email address to email Jim:

Marilyn Glassford
Tour Manager/Owner

Marilyn brings a wealth of hands on experience to the tour division of Lakeshore Tours & Travel. After graduating at the top of her class from Travel & Tourism at Toronto School of Business, Marilyn has worked in many facets of the motorcoach tour business including tour directing, tour building and charter sales. She strives to make Lakeshore Tours the best tour operator in Eastern Ontario and has helped Jim build a great team. Marilyn became part owner of the business in June 2009 and looks forward to serving our clients for many years to come.

Click on email address to email Marilyn:



Lauren Baker 
Travel and Tour Consultant

Lauren, our most recent addition, comes to us with a diverse background in police foundations and paralegal services. She has followed her heart into the world of travel. She has travelled extensively throughout Cuba, Dominican Republic, Mexico, and France. Be sure to give her a friendly welcome when you book your next adventure with Lauren.

Click on email address to email  Lauren:

Carrie Hamilton

Travel and Tour Consultant
Carrie has over 30 years' experience working in the travel industry.She loves to travel and explore all that comes her way giving her great pleasure to assist others in planning and arranging their own dream vacation. She has travelled throughout Europe, the Caribbean, and North America, also having cruised the Caribbean and Aegean Sea. Carrie's preferred holidays are visiting lively historic cities. Her favourites being London, Paris, New York and her all-time favourtie New Orleans. So as they say in the crescent city "let the good times roll".

Click on email address to email Carrie:


Janice Macfarlane
Travel Consultant 

Janice acquired her travelling bug at a young age when her father's career took her family to places like Germany and North Carolina. A Travel & Tourism graduate of Humber College, she is pleased to help clients with the perfect destination for their needs, whether it's business or pleasure. Having travelled extensively we are thrilled to have her as part of our team!


Click on email address to email Janice:



Megan McNeill
Travel Consu
Megan joined the Lakeshore Tours team in 2010. She graduated from the Travel and Tourism program at Centennial College. Megan’s past travel experiences encouraged her to pursue a career in the travel industry. Her education, skills, and personality have made her a welcome addition to the Lakeshore Tours team.

Click on email address to email Megan:


Lyle Couch

Tour Director
Lyle has extensive experience in escorting groups all over the world.
From his early years as an educator in Peterborough, Lyle escorted
many student groups. In his retirement, Lyle expanded his horizons
and has escorted tours to Iceland, Alaska, Europe and many North American destinations. But the South Pacific is Lyle’s favourite place to visit and he would love to show you this very special part of the world!


Linda Reid

Tour Director
Upon retirement from the corporate world, Linda joined the Lakeshore team.  With a passion for travel and new experiences, she quickly adapted to the “day tripping” and overnight excursions assigned to her.  She has extensive experience with travelling to Britain and has been tasked with the planning of future UK trips. Linda has been known to tell the odd story or two, and welcomes any chance to stop and shop.  At the end of the day, Linda strives to ensure that each and every client has had the “best experience” with their Lakeshore adventure.

Betty Knight
Tour Director
Betty worked in nursing for many years before retiring. She started working for Lakeshore Tours in the fall of 2003. She has travelled extensively over the years on a personal level. Betty has been on 11 cruises including; the Mediterranean, Caribbean, Alaska, Danube, British Virgin Islands, Spain, France, Italy, Croatia, Switzerland, England, Ireland, Scotland. She has also been to most of the USA and Canada, Australia, New Zealand, Fiji & Tahiti. Traveling has always been Betty's number one hobby, and she now enjoys accompanying Lakeshore Tours passengers on their journeys.


Home Based Agents

Liz Phillips - Direct Line 905-432-4517 -

Rozanna Haynes - Direct Line 613-847-2352 -